I'M RUNNING LATE FOR MY SESSION. WHAT IS YOUR POLICY?
If you are running more than 5 minutes late, please note we may not be able to start over for you. Thank you for understanding. You might be able to reschedule your appointment, or schedule a time to get caught up for an additional fee.
RESCHEDULING, CANCELLATIONS AND REFUNDS.
To reschedule, please send an email to email@example.com. If you booked for more than one person, you must reschedule them also! For cancellations, we need at least 48 hours notice in order for you to get a refund. Absolutely no refunds for no-shows and late cancellations. Thank you so much for understanding.